Privacy policy

  • PRIVACY POLICY AND PROTECTION OF PERSONAL DATA CLARIFICATION TEXT


    PRIVACY POLICY AND PROTECTION OF PERSONAL DATA CLARIFICATION TEXT


    Data Controller:
    Alkan Architecture
    (Loovox Suites Tourism Resort Operator)


    📍 Alanya / Antalya
    📧 loovoxsuites@gmail.com
    📞 +90 506 235 8888
    🌐 www.loovoxsuites.com


    1. Purpose and Scope


    This text; numbered 6698 The Law on the Protection of Personal Data (KVKK), No. 1774 Identity Notification Law, has been prepared in accordance with the provisions of Law No. 5651, the Turkish Code of Obligations, the Tax Procedure Law and all other relevant legislation.


    Operating within the structure of Alkan Architecture Loovox Suites Tourism Resort the data of all relevant persons, including website users, guests who make reservations, people who stay, visitors and people who fill out the contact form, are processed by the company.


    This policy aims to conduct data processing activities in a legal, transparent and auditable manner.


    2. Personal Data Processed


    According to the scope of activity, the following categories of data can be processed:


    2.1 Identity Data




    • First name, last name




    • T.C. identification number




    • Passport information




    • Date of birth, nationality




    2.2 Contact Data




    • Phone number




    • E-mail address




    • Residence address




    2.3 Booking and Accommodation Data




    • Check-in and check-out dates




    • Suite information




    • Accommodation preferences




    • Request and complaint records




    2.4 Financial Data




    • The amount paid




    • Billing information




    • Transaction reference numbers




    (Note: Credit card data is not stored in the facility systems; it is processed by licensed payers in accordance with PCI-DSS standards.)


    2.5 Digital and Technical Data




    • IP address




    • Cookie (cookie) data




    • Log records




    • Browser and device information




    • Traffic and usage movements




    2.6 Safety Data




    • Common area camera recordings




    3. Legal Reasons for the Processing of Personal Data


    Personal data;




    • Establishment and execution of the contract (KVKK m.5/2-c)




    • To fulfill the legal obligation of the data controller (m.5/2-o)




    • The establishment, exercise or protection of a right (m.5/2-e)




    • The legitimate interest of the data controller (m.5/2-f)




    • Explicit consent (if necessary)




    it is processed based on legal reasons.


    Notifications to law enforcement agencies are a legal obligation under the Identity Notification Law.


    4. Purposes of Processing of Personal Data




    • Execution of reservation procedures




    • Provision of accommodation service




    • Fulfillment of identity notification obligations




    • Execution of pay and billing processes




    • Ensuring security




    • Management of legal disputes




    • Audit and reporting processes




    • Providing information to authorized public institutions




    Commercial electronic message sending is not made unless there is explicit consent.


    5. Transfer of Personal Data


    Personal data may be transferred to the following persons and institutions:




    • Gendarmerie and law enforcement agencies




    • Tax offices




    • Courts and enforcement offices




    • Financial consultancy and accounting units




    • Banks and pay institutions




    • Information processing and technical service providers




    Transfer operations of KVKK 8 and 9. it is performed in accordance with its articles.


    6. Cookie Policy and Digital Tracking


    On the website;




    • Mandatory technical cookies




    • Analytical cookies




    • Performance cookies




    usable.


    The user can limit or delete cookies through the browser settings. If cookies are disabled, some functions of the website may be limited.


    In accordance with the Law No. 5651, traffic information is stored for the legal period.


    7. Data Storage and Destruction Policy


    Personal data;




    • 5 to 10 years under the tax legislation




    • As required by the Identity Notification legislation, during the relevant period




    • Taking into account the possible legal dispute statute of limitations periods




    it is stored.


    Data whose retention period has expired;




    • Deletion




    • Annihilation




    • Anonymization




    it is destroyed by one of the methods.


    8. Data Security Measures


    Alkan Architecture;




    • SSL certificate




    • Secure server infrastructure




    • Authorized access system




    • Log recording mechanism




    • Camera security system




    • Staff confidentiality commitments




    • Physical archive security




    it implements technical and administrative measures such as.


    12 Of the KVKK in case of any data breach. notification is made to the Personal Data Protection Authority in accordance with the article.


    9. Rights of the Data Owner


    KVKK m.data owners within the scope of 11;




    • To learn whether their data is processed or not




    • Requesting information if it has been processed




    • Learning the purpose of processing




    • Requesting a correction




    • Requesting deletion or destruction




    • Learning about the third parties to whom it is transferred




    • Do not object to automated systems




    • Claiming compensation in case of damage




    he has rights.


    Applications;


    📧 loovoxsuites@gmail.com
    📞 +90 506 235 8888


    it can be done through it. Applications are finalized within 30 days.


    10. Limitation of Liability


    Alkan Architecture is not responsible for the data processing applications of the third-party links on the website. The user agrees that he is acting at his own risk in accessing third-party sites.


    11. Entry into Force and Amendment


    Alkan Architecture reserves the right to make unilateral changes to this text in accordance with legislative amendments or operational requirements. The current version enters into force on the date of publication.